The Coalition of Civil Society Groups for Peace, Security, Good Governance, and Equity has commended the signing of a Memorandum of Understanding between the Office of the Head of the Civil Service of the Federation and Flutterwave, describing it as a trilateral win for Nigeria.
The historic agreement was executed by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, OON, mni, and the Founder and CEO of Flutterwave, Mr. Olugbenga Agboola, OON, at the ongoing 2026 International Civil Service Conference in Abuja. The coalition said the deal represents the absolute pinnacle of transparent public-private sector partnerships aimed at driving public institutional modernization under President Bola Ahmed Tinubu’s Renewed Hope agenda.
Speaking on behalf of the Coalition at the Eagle Square media center in Abuja, the National Coordinator, Comrade James Okoronkwo, described the MoU as an exceptionally transparent, benchmark-setting framework that completely eliminates bureaucratic red tape and administrative vulnerabilities.
“We congratulate Mrs. Didi Esther Walson-Jack for opening the gates of the civil service to cutting-edge technological frameworks. This is a transparent partnership that puts national development first, leveraging indigenous tech-capacity to completely secure government workflows, automate service delivery, and block fiscal leakages,” Comrade Okoronkwo stated.
The coalition said the collaboration is uniquely structured to yield an unprecedented triple-layer of dividends across the national landscape. For the government, it noted that by integrating Flutterwave’s robust, secure, and globally proven digital infrastructure, the Federal Government will experience seamless revenue optimization, enhanced data management capabilities, and an absolute reduction in administrative running costs.
For the civil service, the workforce will be significantly empowered through the elimination of slow, analogue processes. The coalition said that building upon the successful transition to a paperless service and the deployment of the Service-Wise GPT AI assistant, this framework equips civil servants with world-class tech tools, boosting productivity, morale, and ease of operations across all Ministries, Departments, and Agencies.
For the entire polity, it said everyday citizens, corporate operators, and international partners will experience immediate, frictionless access to government services. This massive leap in transparency will rebuild citizen trust, enhance national economic competitiveness, and reassure the global community that Nigeria’s public administration is fully integrated into the 21st-century digital economy.
The coalition called on all public sector stakeholders, regional bodies, and institutional actors to give total administrative support to the initiative. It also challenged other indigenous corporate giants to replicate Flutterwave’s sense of national patriotism by partnering with public institutions to unlock the infinite possibilities for national development.
